Your first visit
Your first visit
Everything you need to know before you arrive.
Before you arrive
A calm, considered start
Your first visit is simple. Here's how it works before you come in.
- When you book, we'll email you a consultation and screening form to complete and return before your first session, so your therapist can review it ahead of your treatment.
- All of our services are for adults aged 18 and over.
Full suitability information for each therapy is on its page — see our therapies.
What to wear & bring
Come as you are — a few tips
Hyperbaric oxygen therapy
Wear loose, comfortable clothing.
Sessions are around an hour, seated — many people bring a book to read.
You may feel gentle pressure in your ears as the chamber pressurises, similar to the feeling on a flight.
Red light therapy
Wear light clothing or swimwear, depending on your comfort.
We recommend arriving for your red light session without SPF or heavy skincare products, as these can reduce how much light reaches your skin.
For any visit, arrive about 10 minutes early for your first appointment. Card payments are accepted in the studio.
Getting here
Finding us & where to park
Where to park
Four car parks sit within a short walk of the studio. Tap a postcode to open it in Google Maps.
Brio / Princeway Health Centre car park
Cost: Free, 4-hour maximum stay
Just off Main Street, an easy level walk.
Eddisbury Square
Cost: First 2 hours free, longer via the RingGo app (location 21571)
On Church Street, open 24 hours.
Frodsham Station
Cost: Pay on exit: 50p up to 2 hrs, £1 up to 4 hrs
86 spaces, open 24 hours. Blue badge holders park free for up to 4 hours.
Castle Park
Cost: Free
Open 8am–5pm daily. A longer walk with a gentle hill on the way back — the scenic option through the park.
Tap any postcode above for directions.
Visiting on a Thursday?
Frodsham’s street market runs on Main Street from around 9am to 3pm, and on-street parking on the north side of Main Street is suspended all day (also on the last Saturday of each month). The car parks above are your best bet on market days.
Our entrance is step-free.
No car? Frodsham station is about a 6-minute walk, with direct trains from Chester, Liverpool and Manchester.
When you can drop in
- Monday – Friday: 6am – 8pm
- Saturday: 8am – 4pm
- Sunday: 10am – 3pm
Early mornings (6–9am), weekday evenings (6–8pm) and Saturday 8–9am are by appointment only — the rest of our open hours you’re welcome to drop in for a look around.
On the day
What happens, step by step
- 1
Arrive
Come in through our step-free entrance on Main Street. Arrive about 10 minutes before your first appointment.
- 2
Check in
Our team will welcome you at reception and get you settled.
- 3
Talk it through
Your therapist goes through your completed consultation form with you and answers any questions before you begin.
- 4
Your session
You're shown to your room and your session runs at your pace.
Anything you’re unsure about, ask — call us on 07931 014020 or get in touch.
Managing your booking
After you book
- You’ll receive a confirmation email as soon as you book, with a link to view or change your appointment.
- You can also log in to your account to see upcoming and past appointments, reschedule, and view any passes on your account.
- Prefer an app? Ovatu You on the App Store and Google Play keeps your appointments and reminders in one place.
- Need to change your plans? You can move or cancel your booking up to 48 hours beforehand.
Ready when you are
Book your first session online — we’ll email you a consultation form to complete before you come in.